APA (7th ed.) Citation

Jacob, C. F. (2017). Mastering Zendesk: Master the art of providing effective IT services to your customers by leveraging Zendesk. Packt Publishing.

Chicago Style (17th ed.) Citation

Jacob, Cedric F. Mastering Zendesk: Master the Art of Providing Effective IT Services to Your Customers by Leveraging Zendesk. Birmingham, UK: Packt Publishing, 2017.

MLA (8th ed.) Citation

Jacob, Cedric F. Mastering Zendesk: Master the Art of Providing Effective IT Services to Your Customers by Leveraging Zendesk. Packt Publishing, 2017.

Warning: These citations may not always be 100% accurate.