The listening leader : how to drive performance by using communicative leadership /

DISCOVER THE ART OF COMMUNICATIVE LEADERSHIP: HOW TO REALLY LISTEN SO YOU CAN WIN AND HOLD THE TRUST OF YOUR STAKEHOLDERS. Leaders often say ' I communicate' when, in fact, they mean ' I tell '. Yet being able to really listen is the key to growth and results. The Listening Leade...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Zugaro, Emilio Galli (Author), Zugaro, Clementina Galli (Author)
Format: Electronic eBook
Language:Inglés
Published: Harlow, United Kingdom : Pearson Education, 2017.
Subjects:
Leadership.
Communication in management.
Organizational effectiveness.
Leadership
Communication en gestion.
Efficacité organisationnelle.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Introduction
  • Information: how to get your message across and gain credibility
  • Communication: establish the dialogue
  • Enabling: how to increase your own and your employees performance by learning and teaching to learn
  • Empowerment: deploy the energy of the stakeholders
  • The listening leader in action
  • Conclusion: how to re-establish the lost trust in leadership and succeed as a leader and as a corporation
  • Afterword: away with communicators.

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