Cita APA (7a ed.)

Kiran, D. R. (2017). Total quality management: Key concepts and case studies (First edition.). Butterworth-Heinemann.

Cita Chicago Style (17a ed.)

Kiran, D. R. Total Quality Management: Key Concepts and Case Studies. First edition. Oxford, United Kingdom: Butterworth-Heinemann, 2017.

Cita MLA (8a ed.)

Kiran, D. R. Total Quality Management: Key Concepts and Case Studies. First edition. Butterworth-Heinemann, 2017.