Root Cause Analysis : a Step-By-Step Guide to Using the Right Tool at the Right Time.

"This book covers root cause analysis, with an emphasis on using quality tools to empirically investigate issues. It starts with the theoretical background and then provides step-by-step instructions for performing root cause analysis using various quality tools. The book explains how to use PD...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Barsalou, Matthew A.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Portland : CRC Press, 2014.
Temas:
Root cause analysis.
Medical care > Quality control.
Quality Assurance, Health Care
Root Cause Analysis
Analyse des causes profondes.
Soins médicaux > Qualité > Contrôle.
BUSINESS & ECONOMICS > General.
BUSINESS & ECONOMICS > Decision-Making & Problem Solving.
TECHNOLOGY & ENGINEERING > Quality Control.
Medical care > Quality control
Root cause analysis
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Front Cover
  • Contents
  • Preface
  • Introduction
  • About the Author
  • Chapter 1: The Scientific Method and Root Cause Analysis
  • Chapter 2: The Classic Seven Quality Tools for Root Cause Analysis
  • Chapter 3: The Seven Management Tools
  • Chapter 4: Other Tools for Root Cause Analysis
  • Chapter 5: Exploratory Data Analysis and Root Cause Analysis
  • Chapter 6: Customer Complaint-℗ƯRelated Root Cause Analysis
  • Chapter 7: Example of a Root Cause Analysis
  • Chapter 8: Introduction to Root Cause Analysis
  • Chapter 9: The Science of Root Cause Analysis
  • Chapter 10: The Classic Seven Quality Tools
  • Chapter 11: The Seven Management Tools
  • Chapter 12: Other Quality Tools for Root Cause Analysis
  • Chapter 13: Exploratory Data Analysis
  • Chapter 14: Customer Quality Issues
  • References
  • Appendix 1: Using the Tool Kit
  • Appendix 2: Terminology
  • Back Cover.

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