Cita APA (7a ed.)

Brown, M. G. (2013). The pocket guide to the Baldrige Award Criteria (Seventeenth edition.). CRC Press.

Cita Chicago Style (17a ed.)

Brown, Mark Graham. The Pocket Guide to the Baldrige Award Criteria. Seventeenth edition. Boca Raton: CRC Press, 2013.

Cita MLA (8a ed.)

Brown, Mark Graham. The Pocket Guide to the Baldrige Award Criteria. Seventeenth edition. CRC Press, 2013.