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|a Wunker, Stephen M.,
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|a Jobs to be done :
|b a roadmap for customer-centered innovation /
|c Stephen Wunker, Jessica Wattman, David Farber.
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|b AMACOM, American Management Assocation,
|c [2017]
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|a Introduction : charting a roadmap to great ideas -- Understanding jobs to be done -- Jobs : what customers are trying to get done -- Job drivers : why customers have different jobs -- Current approaches and pain points : how customers look at today's solutions -- Success criteria : the customer's definition of a win -- Obstacles : what holds new ideas back -- Make the trip worthwhile -- Value : how insights become revenue -- Competition : becoming king of the road -- Using jobs to be done to build great ideas -- Establish objectives -- Plan your approach -- Generate ideas -- Reframe your perspective -- Experiment and iterate -- Afterword -- Appendix A: Quick reference guide -- Appendix B: Jobs in the public sector -- Acknowledgements -- About the authors.
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|a Print version record.
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|a Includes bibliographical references and index.
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|a Packed with examples from every industry, this guide gives you a clear-cut framework for thinking about your business, outlines a roadmap for discovering new markets, new products and services, and helps you generate creative opportunities to innovate your way to success. --
|c Edited summary from book.
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|a Creative ability in business.
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|a New products.
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|
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|a Consumer satisfaction.
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|a Consumer Behavior
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|a Créativité dans les affaires.
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|a Wattman, Jessica,
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|a Farber, David,
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|i Print version:
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|d New York City : AMACOM, American Management Assocation 2017
|z 9780814438039
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