Resolving conflict : ten steps for turning negatives to positives /

Show other versions (2)

Conflict is inevitable, in everyday life and-especially in today's increasingly non-hierarchical organizations-in the workplace.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Scharlatt, Harold (Author)
Format: Electronic eBook
Language:Inglés
Published: [Greensboro, North Carolina] : Center for Creative Leadership, [2016]
Subjects:
Conflict management.
Gestion des conflits.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Conflict management
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Preface; Introduction; One: TYPICAL QUESTIONS ABOUT CONFLICT; Two: CONFLICT IN CONTEXT; Three: APPROACHES TO CONFLICT; Four: CONFLICT ANALYSIS AND STRATEGY; Five: AN ILLUSTRATED WALK-THROUGH OF A CONFLICT SITUATION; SUGGESTED RESOURCES; About the Center for Creative Leadership.

Similar Items