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Bringing out the best in people : how to apply the astonishing power of positive reinforcement /

The author describes how to develop individual reinforcement techniques, discusses performance standards, feedback, and employee behavior, and looks at actual cases.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Daniels, Aubrey C. (Author)
Corporate Author: McGraw-Hill Higher Education (Firm)
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw Hill Education, [2016]
Edition:Third edition.
Series:McGraw-Hill's AccessEngineering.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Cover Page
  • Title Page
  • Copyright Page
  • Dedication
  • Contents
  • Preface
  • PART 1 The Perils of Traditional Management
  • 1 Fads, Fantasies, and Fixes
  • 2 Management by Common Sense Is Not Management at All
  • 3 Louder, Longer, Meaner
  • PART 2 The Astonishing Power of Positive Reinforcement
  • 4 Behavior Is a Function of Its Consequences
  • 5 The ABCs of Performance Management
  • 6 The High Price of Negative Reinforcement
  • 7 Capturing Discretionary Effort Through Positive Reinforcement
  • 8 Decreasing Behavior-Intentionally or Otherwise
  • 9 Effective Delivery of Reinforcement