Salesforce.com for dummies /

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Your all-access guide to reaping the benefits of Salesforce.com Salesforce.com has a rapidly expanding influence over the way companies across the globe interact with their clientele. Written by Salesforce.com insiders with years of experience in customer relationship management (CRM) solutions, Sal...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Kao, Liz (Author), Paz, Jon (Author)
Format: Electronic eBook
Language:Inglés
Published: Hoboken, NJ : John Wiley & Sons, [2016]
Edition:6th edition.
Series:--For dummies.
Subjects:
Salesforce (Online service)
Customer relations > Management.
Salesforce (Serveur)
Customer relations > Management
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Introducing Salesforce
  • Understanding Salesforce features
  • Closing more deals with Sales Cloud
  • Providing support with Service Cloud
  • Generating demand with Marketing Cloud
  • Mastering basic Salesforce administration
  • Measuring overall business performance
  • The part of tens.

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