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The leader's guide to emotional agility : how to use soft skills to get hard results /
"Takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people."--Publisher description.
| Cote: | Libro Electrónico |
|---|---|
| Auteur principal: | |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
Harlow, England ; New York :
Pearson,
[2016]
|
| Édition: | First edition. |
| Sujets: | |
| Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |
Table des matières:
- Why you need to read this book
- Introduction
- Structure of the book
- The seven steps to emotional agility (ea)
- Step one: the real you
- Step two: how do you feel and why does it matter?
- Step three: becoming aware of others
- Step four: understanding the emotions
- Step five: managing your own emotions
- Step six: managing the emotions of others
- Step seven: creating awareness
- Emotional agility in action
- Using ea for difficult performance appraisals
- How to motivate a disengaged team using ea
- Using ea to enhance creativity and innovation
- Managing change using ea
- Becoming a more effective and influential leader using the seven steps of ea
- Conclusion
- Appendices.