Cita APA (7a ed.)

Thomas, B. (2016). Advocate marketing: Strategies for building buzz, leveraging customer satisfaction, and creating relationships. Pearson Education.

Cita Chicago Style (17a ed.)

Thomas, Barbara. Advocate Marketing: Strategies for Building Buzz, Leveraging Customer Satisfaction, and Creating Relationships. Old Tappan, New Jersey: Pearson Education, 2016.

Cita MLA (8a ed.)

Thomas, Barbara. Advocate Marketing: Strategies for Building Buzz, Leveraging Customer Satisfaction, and Creating Relationships. Pearson Education, 2016.