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Rocket : eight lessons to secure infinite growth /

Rocket tells the story of how sixteen remarkable business leaders created great brands. Leslie Wexner tells you how he turned a two-store chain into a $6.5 billion worldwide brand called Victoria Secret, and Howard Shultz shares how he took his passion for a little coffee shop in Seattle and grew it...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Silverstein, Michael J. (Autor), Bolden, Dylan (Autor), Jacobsen, Rune (Autor), Sajdeh, Rohan (Autor)
Autor Corporativo: Boston Consulting Group (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : McGraw-Hill Education, [2016]
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Tabla de Contenidos:
  • Introduction : cultivate the apostles to become a beloved, iconic brand
  • Chapter one : Don't ask your customers what they want (because they don't know until you show them)
  • Chapter two : Woo your biggest fans (because they're absolutely worth it)
  • Chapter three : Always welcome your customer's scorn (because you'll come back stronger)
  • Chapter four : Looks do count (because people really do judge a book by its cover)
  • Chapter five : Transform your employers into passionate disciples (because love is truly infectious)
  • Chapter six : Better ramp up your virtual relationships (because that's what your customers are doing)
  • Chapter seven : Take giant leaps (because you're not going to win with timid steps)
  • Chapter eight : find out what schismogenesis means (because it will save your relationships)
  • Epliogue : tools, techniques, challenges, and words of advice
  • Final words of advice : so what does it take to build a great brand?