Jarvis, A., & Palmes, P. C. (2015). ISO 9001:2015: Understand, implement, succeed! Addison-Wesley.
Cita Chicago Style (17a ed.)Jarvis, Alka, y Paul C. Palmes. ISO 9001:2015: Understand, Implement, Succeed! Boston: Addison-Wesley, 2015.
Cita MLA (8a ed.)Jarvis, Alka, y Paul C. Palmes. ISO 9001:2015: Understand, Implement, Succeed! Addison-Wesley, 2015.
Precaución: Estas citas no son 100% exactas.