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Customer success : how innovative companies are reducing churn and growing recurring revenue /

"Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sale...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Mehta, Nick, 1977- (Author), Steinman, Dan, 1958- (Author)
Format: Electronic eBook
Language:Inglés
Published: Hoboken : Wiley, 2016.
Subjects:
Online Access:Texto completo (Requiere registro previo con correo institucional)