The emotional intelligence activity kit : 50 easy and effective exercises for building EQ /

Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence-knowing how to manage emotions, empathize, build relationships, and more-drives performance....

Descripción completa

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Lynn, Adele B.
Otros Autores: Lynn, Janele R.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM-- American Management Association, 2015.
Edición:First edition.
Temas:
Emotional intelligence > Problems, exercises, etc.
Success in business > Problems, exercises, etc.
Intelligence émotionnelle > Problèmes et exercices.
Succès dans les affaires > Problèmes et exercices.
PSYCHOLOGY > Physiological Psychology.
Emotional intelligence
Success in business
Electronic book.
Problems and Exercises
exercise books.
Problems and exercises
Problems and exercises.
Problèmes et exercices.
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence-knowing how to manage emotions, empathize, build relationships, and more-drives performance. But how do you get naturally resistant people to practice new ways of thinking?Trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements. The fifty original activities in The Emotional Intelligence Activity Kit help:Promote introspectionIncrease empathyImprove social skillsBoost personal influenceInspire purposeBring everyone on boardMake learning stickFrom setup instructions to debriefing questions, these simple exercises are quick to deploy and target key areas that benefit most from EQ training: leadership, project management, customer service, teamwork, sales, and more. Know-it-all bosses, overcompetitive colleagues, or leaders who rarely leave their offices-common EQ problems such as these damage not just camaraderie, but also results. Fix them fast, and create thriving, successful organizations.
Notas:Revised edition of: The emotional intelligence activity book, ©2002.
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references and index.
ISBN:9780814449240
0814449247

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