Cita APA (7a ed.)

Gitlow, H. S., Melnyck, R. J., & Levine, D. M. (2015). A guide to six sigma and process improvement for practitioners and students: Foundations, DMAIC, tools, cases, and certification (Second edition.). Pearson Education.

Cita Chicago Style (17a ed.)

Gitlow, Howard S., Richard J. Melnyck, y David M. Levine. A Guide to Six Sigma and Process Improvement for Practitioners and Students: Foundations, DMAIC, Tools, Cases, and Certification. Second edition. Old Tappan, New Jersey: Pearson Education, 2015.

Cita MLA (8a ed.)

Gitlow, Howard S., et al. A Guide to Six Sigma and Process Improvement for Practitioners and Students: Foundations, DMAIC, Tools, Cases, and Certification. Second edition. Pearson Education, 2015.