APA (7th ed.) Citation

Hamme, D. (2015). Customer focused process innovation: Linking strategic intent to everyday execution. McGraw-Hill Education.

Chicago Style (17th ed.) Citation

Hamme, David. Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution. New York: McGraw-Hill Education, 2015.

MLA (8th ed.) Citation

Hamme, David. Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution. McGraw-Hill Education, 2015.