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SPIKE your brand ROI : how to maximize reputation and get results /

According to CMO.com, we are exposed to more than 5,000 brand messages each day. Marketers call this "creating engagement," and each comment, share, or re-tweet is supposed to be a win. But is this deluge of content really working to shift perception, change behavior, or sell products? Ade...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Cehrs, Adele (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: San Francisco, CA : Jossey-Bass, a Wiley brand, [2015]
Colección:ASAE-Wiley series.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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245 1 0 |a SPIKE your brand ROI :  |b how to maximize reputation and get results /  |c Adele Cehrs ; foreword by Sam Horn. 
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520 |a According to CMO.com, we are exposed to more than 5,000 brand messages each day. Marketers call this "creating engagement," and each comment, share, or re-tweet is supposed to be a win. But is this deluge of content really working to shift perception, change behavior, or sell products? Adele Cehrs shares her strategy for effective engagement: it's all about timing. This book will teach you how to recognize, anticipate, or even create a SPIKE - a Sudden Point of Interest that Kick-starts Exposure. You will learn to recognize brand patterns that are driven by audience interests and outside events; focus your energy, resources, and money when your brand is top-of-mind; decrease your marketing spend while increasing your bottom-line benefits; maximize benefits or mitigate damage by anticipating when your company, association, or nonprofit is going to be in the spotlight; retool traditional word-of-mouth initiatives for optimum results. --  |c Edited summary from book 
505 0 |a What's Real Brand Engagement? -- Why Your Brand Doesn't Stand Out -- Brand Narcissism -- SPIKE Assessment -- Be Nimble, Assemble the Right Team, and Get Buy-In for the SPIKE Method -- Picking the Perfect Audiences and Crafting Compelling Messages -- Manufacturing a SPIKE -- When Is Your Brand Truly Relevant? -- Brand Patience -- SPIKE Spotting -- The Upshot of a Positive SPIKE -- Finding the Lost Principle of Influence -- Create a Contrarian Brand Platform to Stand Out -- The Fairness Fallacy and How to Call a Time-Out When Things Go Bad -- Have a Crisis Plan in Place to Handle Negative SPIKEs -- The Real Benefits of Responding to or Ignoring Negative SPIKEs -- Maximize (or Minimize) 15 Minutes (or Days) of Fame or Shame -- Why Wait? Anticipate Negative SPIKEs -- Don't Spin Out of Control, Manage the Viral Spiral -- Dark Websites See the Light of Day -- The Underdog versus Top Dog Effect -- The Pedestal Principle -- Internal SPIKEs -- Measuring the ROI of a SPIKE -- SPIKE Spotting: Worksheets. 
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