Who stole my customer?? : winning strategies for creating and sustaining customer loyalty /

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Rebuild customer loyalty, strengthen customer relationships, and leverage the immense power of customer co-innovation! Harvey Thompson's Who Stole My Customer?? is the world's definitive guide to rebuilding customer loyalty: must-reading in C-Suites and top business schools worldwide. That...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Thompson, Harvey (Author)
Format: Electronic eBook
Language:Inglés
Published: Upper Saddle River, New Jersey : Pearson Education, [2015]
Edition:Second edition.
Subjects:
Customer loyalty.
Customer relations.
Consumer satisfaction.
Consommateurs > Fidélité.
Consommateurs > Satisfaction.
Online Access:Texto completo (Requiere registro previo con correo institucional)

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Texto completo (Requiere registro previo con correo institucional)

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