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Mapping the user experience /

"If you want to create products and services that provide real value, you should first identify touchpoints -- areas where business and customer needs intersect. This video workshop shows you how. Using various mapping techniques from UX design, you'll learn how to turn customer observatio...

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Détails bibliographiques
Cote:Libro Electrónico
Format: Électronique Vidéo
Langue:Inglés
Publié: [Place of publication not identified] : O'Reilly Media, 2014.
Sujets:
Accès en ligne:Texto completo (Requiere registro previo con correo institucional)