Mapping the user experience /
"If you want to create products and services that provide real value, you should first identify touchpoints -- areas where business and customer needs intersect. This video workshop shows you how. Using various mapping techniques from UX design, you'll learn how to turn customer observatio...
Cote: | Libro Electrónico |
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Format: | Électronique Vidéo |
Langue: | Inglés |
Publié: |
[Place of publication not identified] :
O'Reilly Media,
2014.
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Sujets: | |
Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |