Leveraging lean in ancillary hospital services : creating a cost effective, standardized, high quality, patient-focused operation /

This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare that has demonstrated signific...

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Protzman, Charles (Author), Kerpchar, Joyce (Author), Mayzell, George (Author)
Format: Electronic eBook
Language:Inglés
Published: New York : Productivity Press, 2015.
Subjects:
Hospitals > United States > Administration.
Hospital care > United States > Quality control.
Six sigma (Quality control standard)
Total quality management.
Total Quality Management
Hôpitaux > États-Unis > Administration.
Soins hospitaliers > États-Unis > Qualité > Contrôle.
Six Sigma.
Qualité totale.
POLITICAL SCIENCE > Public Policy > Social Security.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
Hospital care > Quality control
Hospitals > Administration
Total quality management
United States
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Front Cover; Contents; Preface: Ancillary Hospital Services; Acknowledgments; Authors; Chapter 1: Introduction to Lean; Chapter 2: Batching vs. Lean Thinking and Flow; Chapter 3: Lean and Change Management; Chapter 4: Lean Foundation; Chapter 5: Basic Lean Concepts and Tools
  • Assessment and Analyze; Chapter 6: Putting It All Together; Chapter 7: Implementing Lean in a Healthcare Environment; Chapter 8: Executives and Lean; Chapter 9: Roles and Responsibilities of Managers and Supervisors; Chapter 10: What It Means to Have a Lean Culture; Chapter 11: Leveraging Lean in the Support Services.

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