Cita APA (7a ed.)

Peeling, N. (2014). Managing difficult situations and discussions: Successful strategies and techniques to tackle a range of common issues (2nd ed.). Pearson Education.

Cita Chicago Style (17a ed.)

Peeling, Nic. Managing Difficult Situations and Discussions: Successful Strategies and Techniques to Tackle a Range of Common Issues. 2nd ed. Harlow, U.K.: Pearson Education, 2014.

Cita MLA (8a ed.)

Peeling, Nic. Managing Difficult Situations and Discussions: Successful Strategies and Techniques to Tackle a Range of Common Issues. 2nd ed. Pearson Education, 2014.