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Advanced case management with IBM Case Manager /

"This IBM Redbooks publication introduces the case management concept. It includes the reason for and benefits of case management, and why it is different from the traditional business process management or content management. In addition, this book addresses how you can design and build a case...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: International Business Machines Corporation. International Technical Support Organization
Otros Autores: Zhu, Wei-Dong Jackie
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Poughkeepsie, NY : IMB Corp., International Technical Support Organization], 2014.
Edición:4th ed.
Colección:IBM redbooks.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:"This IBM Redbooks publication introduces the case management concept. It includes the reason for and benefits of case management, and why it is different from the traditional business process management or content management. In addition, this book addresses how you can design and build a case management solution with IBM Case Manager and integrate that solution with external products and components. This book is intended to provide IT architects and IT specialists with the high-level concepts of case management and the capabilities of IBM Case Manager. It also serves as a practical guide for IT professionals who are responsible for designing, building, customizing, and deploying IBM Case Manager solutions."--
Descripción Física:1 online resource (1 volume) : illustrations
ISBN:9780738439297
0738439290