Ledden, E. (2014). The communication book: How to say it, mean it and make it matter. Pearson.
Chicago Style (17th ed.) CitationLedden, Emma. The Communication Book: How to Say It, Mean It and Make It Matter. Harlow, England: Pearson, 2014.
MLA (8th ed.) CitationLedden, Emma. The Communication Book: How to Say It, Mean It and Make It Matter. Pearson, 2014.
Warning: These citations may not always be 100% accurate.