APA (7th ed.) Citation

Damelio, R. (2011). The basics of process mapping (2nd ed.). CRC Press.

Chicago Style (17th ed.) Citation

Damelio, Robert. The Basics of Process Mapping. 2nd ed. Boca Raton, FL: CRC Press, 2011.

MLA (8th ed.) Citation

Damelio, Robert. The Basics of Process Mapping. 2nd ed. CRC Press, 2011.