APA (7th ed.) Citation

Couzin, G., & Grappone, J. (2014). Five stars: Putting online reviews to work for your business. Wiley.

Chicago Style (17th ed.) Citation

Couzin, Gradiva, and Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. Indianapolis: Wiley, 2014.

MLA (8th ed.) Citation

Couzin, Gradiva, and Jennifer Grappone. Five Stars: Putting Online Reviews to Work for Your Business. Wiley, 2014.

Warning: These citations may not always be 100% accurate.