Cita APA (7a ed.)

International Business Machines Corporation. International Technical Support Organization & Zhu, W. J. (2012). Advanced case management with IBM Case Manager (2nd ed.). IBM Corp., International Technical Support Organization.

Cita Chicago Style (17a ed.)

International Business Machines Corporation. International Technical Support Organization y Wei-Dong Jackie Zhu. Advanced Case Management with IBM Case Manager. 2nd ed. [Poughkeepsie, N.Y.]: IBM Corp., International Technical Support Organization, 2012.

Cita MLA (8a ed.)

International Business Machines Corporation. International Technical Support Organization y Wei-Dong Jackie Zhu. Advanced Case Management with IBM Case Manager. 2nd ed. IBM Corp., International Technical Support Organization, 2012.