Style de citation APA (7e éd.)

International Business Machines Corporation. International Technical Support Organization & Zhu, W. J. (2012). Advanced case management with IBM Case Manager (2nd ed.). IBM Corp., International Technical Support Organization.

Style de citation Chicago (17e éd.)

International Business Machines Corporation. International Technical Support Organization et Wei-Dong Jackie Zhu. Advanced Case Management with IBM Case Manager. 2nd ed. [Poughkeepsie, N.Y.]: IBM Corp., International Technical Support Organization, 2012.

Style de citation MLA (8e éd.)

International Business Machines Corporation. International Technical Support Organization et Wei-Dong Jackie Zhu. Advanced Case Management with IBM Case Manager. 2nd ed. IBM Corp., International Technical Support Organization, 2012.