Cassell, J., & Bird, T. (2013). Brilliant selling: What the best salespeople know, do and say (2nd ed.). Pearson.
Cita Chicago Style (17a ed.)Cassell, Jeremy, y Tom Bird. Brilliant Selling: What the Best Salespeople Know, Do and Say. 2nd ed. Harlow, U.K. ; New York: Pearson, 2013.
Cita MLA (8a ed.)Cassell, Jeremy, y Tom Bird. Brilliant Selling: What the Best Salespeople Know, Do and Say. 2nd ed. Pearson, 2013.
Precaución: Estas citas no son 100% exactas.