Tullis, T., & Albert, B. (2013). Measuring the user experience: Collecting, analyzing, and presenting usability metrics (2nd ed.). Morgan Kauffmann/Elsevier.
Cita Chicago Style (17a ed.)Tullis, Tom, y Bill Albert. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. 2nd ed. Waltham, MA: Morgan Kauffmann/Elsevier, 2013.
Cita MLA (8a ed.)Tullis, Tom, y Bill Albert. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. 2nd ed. Morgan Kauffmann/Elsevier, 2013.
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