Cita APA (7a ed.)

Ahmed, P. K., & Rafiq, M. (2004). Internal marketing: Tools and concepts for customer-focused management. Elsevier Butterworth-Heinemann.

Cita Chicago Style (17a ed.)

Ahmed, Pervaiz K., y Mohammed Rafiq. Internal Marketing: Tools and Concepts for Customer-focused Management. Oxford ; Woburn, Mass.: Elsevier Butterworth-Heinemann, 2004.

Cita MLA (8a ed.)

Ahmed, Pervaiz K., y Mohammed Rafiq. Internal Marketing: Tools and Concepts for Customer-focused Management. Elsevier Butterworth-Heinemann, 2004.