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OR_ocn857497729 |
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OCoLC |
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20231017213018.0 |
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130903t20011996maua ob 001 0 eng d |
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|a UMI
|b eng
|e pn
|c UMI
|d OCLCQ
|d OCLCF
|d OCLCQ
|d UAB
|d AU@
|d OCLCO
|d OCLCQ
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|a 9781136426568
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|a 1136426566
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|z 9780750639484
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|a (OCoLC)857497729
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|a CL0500000272
|b Safari Books Online
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|a HD62.15
|b .Z3575 2001
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|a UAMI
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|a Zairi, Mohamed.
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|a Benchmarking for best practice :
|b continuous learning through sustainable innovation /
|c Mohamed Zairi.
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260 |
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|a Oxford ;
|a Woburn, Mass. :
|b Butterworth Heinemann,
|c 2001, ©1996.
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300 |
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|a 1 online resource (1 volume) :
|b illustrations
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Print version record.
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|a Includes bibliographical references and index.
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|a Driving business with quality in the 1990s -- Achieving a competitive advantage through TQM -- Critical factors for effective TQM implementation : a benchmarking approach -- Benchmarking quality systems : the role of auditing -- Benchmarking innovation management for best practice -- Benchmarking customer satisfaction for best practice -- Benchmarking supplier partnerships for best practice -- Benchmarking TQM in health care for best practice -- Benchmarking quality in financial services through the EQA self-assessment model -- Benchmarking performance measurement for best practice -- Benchmarking processes for best practice -- External corporate quality reporting for best practice.
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590 |
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|a O'Reilly
|b O'Reilly Online Learning: Academic/Public Library Edition
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650 |
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0 |
|a Benchmarking (Management)
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650 |
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0 |
|a Total quality management.
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650 |
|
0 |
|a Organizational learning.
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650 |
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2 |
|a Benchmarking
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650 |
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2 |
|a Total Quality Management
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650 |
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6 |
|a Étalonnage concurrentiel.
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650 |
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6 |
|a Qualité totale.
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650 |
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6 |
|a Apprentissage organisationnel.
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650 |
|
7 |
|a Benchmarking (Management)
|2 fast
|0 (OCoLC)fst00830291
|
650 |
|
7 |
|a Organizational learning.
|2 fast
|0 (OCoLC)fst01047870
|
650 |
|
7 |
|a Total quality management.
|2 fast
|0 (OCoLC)fst01153015
|
776 |
0 |
8 |
|i Print version:
|a Zairi, Mohamed.
|t Benchmarking for best practice.
|d Oxford ; Boston : Butterworth Heinemann, 1998
|z 0750639482
|z 9780750639484
|w (OCoLC)39046803
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856 |
4 |
0 |
|u https://learning.oreilly.com/library/view/~/9780750639484/?ar
|z Texto completo (Requiere registro previo con correo institucional)
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994 |
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|a 92
|b IZTAP
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