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Benchmarking for best practice : continuous learning through sustainable innovation /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Zairi, Mohamed
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford ; Woburn, Mass. : Butterworth Heinemann, 2001, ©1996.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)

MARC

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020 |a 9781136426568 
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100 1 |a Zairi, Mohamed. 
245 1 0 |a Benchmarking for best practice :  |b continuous learning through sustainable innovation /  |c Mohamed Zairi. 
260 |a Oxford ;  |a Woburn, Mass. :  |b Butterworth Heinemann,  |c 2001, ©1996. 
300 |a 1 online resource (1 volume) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
588 0 |a Print version record. 
504 |a Includes bibliographical references and index. 
505 0 |a Driving business with quality in the 1990s -- Achieving a competitive advantage through TQM -- Critical factors for effective TQM implementation : a benchmarking approach -- Benchmarking quality systems : the role of auditing -- Benchmarking innovation management for best practice -- Benchmarking customer satisfaction for best practice -- Benchmarking supplier partnerships for best practice -- Benchmarking TQM in health care for best practice -- Benchmarking quality in financial services through the EQA self-assessment model -- Benchmarking performance measurement for best practice -- Benchmarking processes for best practice -- External corporate quality reporting for best practice. 
590 |a O'Reilly  |b O'Reilly Online Learning: Academic/Public Library Edition 
650 0 |a Benchmarking (Management) 
650 0 |a Total quality management. 
650 0 |a Organizational learning. 
650 2 |a Benchmarking 
650 2 |a Total Quality Management 
650 6 |a Étalonnage concurrentiel. 
650 6 |a Qualité totale. 
650 6 |a Apprentissage organisationnel. 
650 7 |a Benchmarking (Management)  |2 fast  |0 (OCoLC)fst00830291 
650 7 |a Organizational learning.  |2 fast  |0 (OCoLC)fst01047870 
650 7 |a Total quality management.  |2 fast  |0 (OCoLC)fst01153015 
776 0 8 |i Print version:  |a Zairi, Mohamed.  |t Benchmarking for best practice.  |d Oxford ; Boston : Butterworth Heinemann, 1998  |z 0750639482  |z 9780750639484  |w (OCoLC)39046803 
856 4 0 |u https://learning.oreilly.com/library/view/~/9780750639484/?ar  |z Texto completo (Requiere registro previo con correo institucional) 
994 |a 92  |b IZTAP