Cita APA (7a ed.)

Karten, N. (2002). Communication gaps and how to close them. Dorset House.

Cita Chicago Style (17a ed.)

Karten, Naomi. Communication Gaps and How to Close Them. New York, NY: Dorset House, 2002.

Cita MLA (8a ed.)

Karten, Naomi. Communication Gaps and How to Close Them. Dorset House, 2002.