Phillips, P. P. (2013). Measuring the success of sales training: A step-by-step guide for measuring impact and calculating ROI. ASTD Press/ROI Institute.
Chicago Style (17th ed.) CitationPhillips, Patricia Pulliam. Measuring the Success of Sales Training: A Step-by-step Guide for Measuring Impact and Calculating ROI. Alexandria, Va.: ASTD Press/ROI Institute, 2013.
MLA (8th ed.) CitationPhillips, Patricia Pulliam. Measuring the Success of Sales Training: A Step-by-step Guide for Measuring Impact and Calculating ROI. ASTD Press/ROI Institute, 2013.
Warning: These citations may not always be 100% accurate.