Cita APA (7a ed.)

Phillips, P. P. (2013). Measuring the success of sales training: A step-by-step guide for measuring impact and calculating ROI. ASTD Press/ROI Institute.

Cita Chicago Style (17a ed.)

Phillips, Patricia Pulliam. Measuring the Success of Sales Training: A Step-by-step Guide for Measuring Impact and Calculating ROI. Alexandria, Va.: ASTD Press/ROI Institute, 2013.

Cita MLA (8a ed.)

Phillips, Patricia Pulliam. Measuring the Success of Sales Training: A Step-by-step Guide for Measuring Impact and Calculating ROI. ASTD Press/ROI Institute, 2013.