Roberto, M. A. (2013). Why great leaders don't take yes for an answer: Managing for conflict and consensus (2nd ed.). FT Press.
Cita Chicago Style (17a ed.)Roberto, Michael A. Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus. 2nd ed. Upper Saddle River, N.J.: FT Press, 2013.
Cita MLA (8a ed.)Roberto, Michael A. Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus. 2nd ed. FT Press, 2013.
Precaución: Estas citas no son 100% exactas.