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This visual guide shows you everything you need to know to get the most out of Salesforce.com. You'll discover how to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, and make accurate projections based on past per...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Davis, Justin
Other Authors: Wentk, Richard
Format: Electronic eBook
Language:Inglés
Published: Indianapolis, Ind. : John Wiley & Sons, 2013.
Series:Teach yourself visually.
Subjects:
Salesforce (Online service)
Customer relations > Management.
Salesforce (Serveur)
Customer relations > Management
Online Access:Texto completo (Requiere registro previo con correo institucional)
Table of Contents:
  • Chapter 1. Introducing Salesforce
  • chapter 2. Using the sales cloud
  • chapter 3. Using the service cloud
  • chapter 4. Using the AppExchange
  • chapter 5. Configuring reports and dashboards
  • chapter 6. Collaborating
  • chapter 7. Configuring security
  • chapter 8. Managing your data
  • chapter 9. Configuring workflow.

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