Chang, R. Y., & Morgan, M. W. (2000). Performance scorecards: Measuring the right things in the real world. Jossey-Bass.
Cita Chicago Style (17a ed.)Chang, Richard Y., y Mark W. Morgan. Performance Scorecards: Measuring the Right Things in the Real World. San Francisco: Jossey-Bass, 2000.
Cita MLA (8a ed.)Chang, Richard Y., y Mark W. Morgan. Performance Scorecards: Measuring the Right Things in the Real World. Jossey-Bass, 2000.
Precaución: Estas citas no son 100% exactas.