Managing knock your socks off service /

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The bestselling customer service management book-updated with fresh examples, new tools, and the latest, cutting-edge ideas.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Bell, Chip R.
Other Authors: Zemke, Ron
Format: Electronic eBook
Language:Inglés
Published: New York : AMACOM - American Management Association, [2013]
Edition:Third Edition.
Subjects:
Customer services.
Service à la clientèle.
BUSINESS & ECONOMICS > Customer Relations.
Online Access:Texto completo (Requiere registro previo con correo institucional)

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Texto completo (Requiere registro previo con correo institucional)

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