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Grateful leadership : using the power of acknowledgment to engage all your people and achieve superior results /
An essential approach for leaders who want to achieve the bottom line and foster a value driven workforce to build stronger professional relationships with customers, stakeholders, and employees. It shows how to create a more positive and meaningful connection between you and the people you lead.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York :
McGraw-Hill,
2013.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Intro
- Contents
- Foreword
- Part 1 Acknowledgment: Next to Survival, the Greatest Human Need
- 1 From "I'm Mad as Hell!" to Acknowledgment Activist
- 2 What Is Grateful Leadership?
- 3 Bringing Acknowledgment-and Its Benefits- to Your Workplace
- 4 The 5 Cs: The Acknowledgment Practice That Works Miracles
- Part 2 Mastering the 7 Principles of Acknowledgment for "High-Interest" Benefits
- 5 When Someone Deserves Acknowledgment, Give Generously
- 6 When Merit Is Recognized, Trust and Loyalty Will follow
- 7 Take the Antidote for Envy
- 8 Energize with Acknowledgments
- 9 Validate with Acknowledgments
- 10 When Employees Feel Valued, They Stop Playing Hooky
- 11 When You Want to Acknowledge People, There Are Many Ways to Do So
- Part 3 Grateful Leadership in Action
- 12 Grateful Leader Profiles
- 13 "Knock Your Socks Off" Power of Acknowledgment Exercise for Leaders™
- 14 Acknowledgment Around the World
- 15 True Stories About Acknowledgment
- Appendix A. Grateful Leader Definition and Opportunity for Reflection
- Appendix B. Leadership by Acknowledgment by Inez O. Ng
- Appendix C. 360-Degree Leadership and Acknowledgment Analysis
- The 7 Principles of Acknowledgment for Those Who Aspire to Grateful Leadership
- Notes
- Acknowledgments
- Index.