Bowden, M., & Ford, A. (2013). Winning body language for sales professionals: Control the conversation and connect with your customer--without saying a word. McGraw-Hill.
Style de citation Chicago (17e éd.)Bowden, Mark, et Andrew Ford. Winning Body Language for Sales Professionals: Control the Conversation and Connect with Your Customer--without Saying a Word. New York: McGraw-Hill, 2013.
Style de citation MLA (8e éd.)Bowden, Mark, et Andrew Ford. Winning Body Language for Sales Professionals: Control the Conversation and Connect with Your Customer--without Saying a Word. McGraw-Hill, 2013.
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