The customer service survival kit : what to say to defuse even the worst customer situations /
Proven strategies for handling any customer crisis.
Call Number: | Libro Electrónico |
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Main Author: | |
Format: | Electronic eBook |
Language: | Inglés |
Published: |
New York :
AMACOM American Management Association,
[2013]
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Subjects: | |
Online Access: | Texto completo (Requiere registro previo con correo institucional) |