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The customer service survival kit : what to say to defuse even the worst customer situations /
Proven strategies for handling any customer crisis.
| Call Number: | Libro Electrónico |
|---|---|
| Main Author: | |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
New York :
AMACOM American Management Association,
[2013]
|
| Subjects: | |
| Online Access: | Texto completo (Requiere registro previo con correo institucional) |