The Apple experience : secrets to building insanely great customer loyalty /

Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience."...

Full description

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Gallo, Carmine
Format: Electronic eBook
Language:Inglés
Published: New York : McGraw-Hill, ©2012.
Subjects:
Apple Computer, Inc.
Customer services.
Consumer satisfaction.
Creative thinking.
Consumer Behavior
Service à la clientèle.
Consommateurs > Satisfaction.
Consumer satisfaction
Creative thinking
Customer services
Online Access:Texto completo (Requiere registro previo con correo institucional)

Internet

Texto completo (Requiere registro previo con correo institucional)

Items no disponibles

Holdings details from

Similar Items