The Apple experience : secrets to building insanely great customer loyalty /
Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience."...
Cote: | Libro Electrónico |
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Auteur principal: | |
Format: | Électronique eBook |
Langue: | Inglés |
Publié: |
New York :
McGraw-Hill,
©2012.
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Sujets: | |
Accès en ligne: | Texto completo (Requiere registro previo con correo institucional) |