Style de citation APA (7e éd.)

Gallo, C. (2012). The Apple experience: Secrets to building insanely great customer loyalty. McGraw-Hill.

Style de citation Chicago (17e éd.)

Gallo, Carmine. The Apple Experience: Secrets to Building Insanely Great Customer Loyalty. New York: McGraw-Hill, 2012.

Style de citation MLA (8e éd.)

Gallo, Carmine. The Apple Experience: Secrets to Building Insanely Great Customer Loyalty. McGraw-Hill, 2012.