Cita APA (7a ed.)

Gallo, C. (2012). The Apple experience: Secrets to building insanely great customer loyalty. McGraw-Hill.

Cita Chicago Style (17a ed.)

Gallo, Carmine. The Apple Experience: Secrets to Building Insanely Great Customer Loyalty. New York: McGraw-Hill, 2012.

Cita MLA (8a ed.)

Gallo, Carmine. The Apple Experience: Secrets to Building Insanely Great Customer Loyalty. McGraw-Hill, 2012.