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Feedback toolkit : 16 tools for better communication in the workplace, second edition /

Using the ToolkitAbout FeedbackWhen Feedback WorksWhat Gets in the WayGeneral GuidelinesApplying the GuidelinesThe Importance of DialogueTools for Giving FeedbackLearning from MistakesA "What Are We Doing" MeetingExpectations for ExchangeProject DebriefingHow's Our Team Doing?Manageme...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Maurer, Rick
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Boca Raton, Fla. : CRC Press, ©2011.
Edición:2nd ed.
Temas:
Acceso en línea:Texto completo (Requiere registro previo con correo institucional)
Descripción
Sumario:Using the ToolkitAbout FeedbackWhen Feedback WorksWhat Gets in the WayGeneral GuidelinesApplying the GuidelinesThe Importance of DialogueTools for Giving FeedbackLearning from MistakesA "What Are We Doing" MeetingExpectations for ExchangeProject DebriefingHow's Our Team Doing?Management by Wandering AroundPositive Feedback for TeamsConducting a Performance Review Acid Bath FeedbackProviding Feedback as a MentorOpen-Book ManagementTools for Receiving FeedbackPreparing to Receive FeedbackGuidelines for Receiving FeedbackDon't Forget SARA (Surprise, Anger, Rationalization, Acceptance)Feedback from StaffFeedback from Your BossFeedback from PeersFeedback from a CoachFeedback from Questionnaires.
Descripción Física:1 online resource
Bibliografía:Includes bibliographical references and index.
ISBN:9781439877111
1439877114
9781439877036
1439877033
9781439877104
1439877106
9781439884584
1439884587