Maurer, R. (2011). Feedback toolkit: 16 tools for better communication in the workplace, second edition (2nd ed.). CRC Press.
Style de citation Chicago (17e éd.)Maurer, Rick. Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition. 2nd ed. Boca Raton, Fla.: CRC Press, 2011.
Style de citation MLA (8e éd.)Maurer, Rick. Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition. 2nd ed. CRC Press, 2011.
Attention : ces citations peuvent ne pas être correctes à 100%.