Cita APA (7a ed.)

Maurer, R. (2011). Feedback toolkit: 16 tools for better communication in the workplace, second edition (2nd ed.). CRC Press.

Cita Chicago Style (17a ed.)

Maurer, Rick. Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition. 2nd ed. Boca Raton, Fla.: CRC Press, 2011.

Cita MLA (8a ed.)

Maurer, Rick. Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition. 2nd ed. CRC Press, 2011.