APA (7th ed.) Citation

Kantola, J. I., & Karwowski, W. (2012). Knowledge service engineering handbook. CRC Press.

Chicago Style (17th ed.) Citation

Kantola, Jussi Ilari, and Waldemar Karwowski. Knowledge Service Engineering Handbook. Boca Raton, FL: CRC Press, 2012.

MLA (8th ed.) Citation

Kantola, Jussi Ilari, and Waldemar Karwowski. Knowledge Service Engineering Handbook. CRC Press, 2012.

Warning: These citations may not always be 100% accurate.