Cita APA (7a ed.)

Duggan, K. J. (2012). Design for operational excellence: A breakthrough strategy for business growth. McGraw-Hill.

Cita Chicago Style (17a ed.)

Duggan, Kevin J. Design for Operational Excellence: A Breakthrough Strategy for Business Growth. New York: McGraw-Hill, 2012.

Cita MLA (8a ed.)

Duggan, Kevin J. Design for Operational Excellence: A Breakthrough Strategy for Business Growth. McGraw-Hill, 2012.