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Make difficult people disappear : how to deal with stressful behavior and eliminate conflict /
"Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan nee...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
John Wiley & Sons, Inc.,
2012.
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| Temas: | |
| Acceso en línea: | Texto completo (Requiere registro previo con correo institucional) |
Tabla de Contenidos:
- Bribes ... in the form of sprinkles?
- Shifts ... in your expectations
- Labels ... that actually make sense
- Maps ... showing where others can go before being told
- Praise ... without pom-poms, unless that's what they need
- Clues ... that you can finally hear
- Hope ... in what others intend despite what they do
- Wheels ... of motion not attached to a bus
- Habits ... that help you be you and let them be them.